Privacy Policy

1. Who we are

Cropora provides AI-assisted crop-health information for growers. In this policy, “Cropora”, “we”, “us”, and “our” refer to the Cropora service. For questions about this policy or your personal information, contact us at privacy@cropora.com.

2. Information we collect

We collect only information needed to operate, improve, and secure Cropoora. This can include:

• Contact information, such as your name, email address, phone number, and region when you join our waitlist or contact us.
• Farm and crop information, such as crop type, growing area, language preference, and details you choose to provide for guidance.
• Photos and scan information, including crop or leaf images you upload, the guidance generated for them, and related feedback.
• Technical information, such as device type, browser, IP address, approximate location inferred from IP, and how you use our website or services.

3. How we use information

We use information to operate our services, provide and improve crop-health guidance, communicate about your account or early access, provide support, protect against misuse, and understand how our product is performing. With appropriate safeguards, we may use de-identified or aggregated information and images to train, test, and improve our models.

4. AI and uploaded images

When you submit an image, Cropoora analyses it to identify possible crop conditions and provide relevant next steps. AI outputs are probabilistic and may be incomplete or incorrect. We encourage you to check important decisions with a qualified local agronomist, especially before applying a treatment.

5. When we share information

We do not sell your personal information. We may share it with trusted service providers that help us host our service, analyse usage, send communications, or provide customer support. They may use your information only to perform services for us. We may also disclose information when required by law or to protect Cropora, our users, or others.

6. Marketing and communications

We may send product updates, early-access invitations, or agricultural information where permitted. You can opt out of non-essential marketing emails at any time through the unsubscribe link or by contacting us. We will still send essential service or security messages when necessary.

7. Data retention and security

We keep personal information only for as long as necessary for the purposes described here, unless a longer period is required by law. We use reasonable technical and organisational safeguards to protect information, but no online service can guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing. To make a request, email support@cropora.com. We may need to verify your identity before responding.

9. Children

Cropoora is not intended for children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to this policy

We may update this policy as Cropoora evolves. If we make material changes, we will update the date above and, where appropriate, notify you through the service or by email.